Introduction and Overview
thalorimexia ("we," "us," or "our") operates thalorimexia.com and provides business adaptation services and financial education programmes. This privacy policy explains how we collect, use, store, and protect your personal information when you interact with our services.
We're committed to transparency about our data practices. This document covers everything from the information we gather during your initial enquiry to how we handle data retention and your rights under UK data protection legislation.
Key Point: We only collect information that's necessary for providing our services and improving your learning experience. We never sell your personal data to third parties.
Information We Collect
Personal Information You Provide
When you register for our programmes, contact us for information, or engage with our services, we may collect:
- Name and contact details (email address, phone number, postal address)
- Professional background and current employment status
- Educational qualifications and certifications
- Financial circumstances relevant to programme eligibility
- Learning preferences and accessibility requirements
- Payment information for programme fees
Automatically Collected Information
Our website automatically collects certain technical information to improve functionality and user experience:
- IP address and browser type
- Pages visited and time spent on our website
- Referring websites and search terms used
- Device information and screen resolution
- Cookies and similar tracking technologies
How We Use Your Information
| Purpose | Legal Basis | Data Types |
|---|---|---|
| Programme delivery and student support | Contract performance | Contact details, learning progress, assessments |
| Communication about services | Legitimate interest | Name, email address, programme history |
| Payment processing | Contract performance | Financial details, billing address |
| Website improvement | Legitimate interest | Usage analytics, technical data |
We use your information to provide personalised learning experiences, track your progress through programmes, and ensure we're meeting your educational needs. Additionally, we analyse aggregated data to improve our services and develop new programme offerings.
Data Sharing and Third Parties
We work with carefully selected partners to deliver our services effectively. Here's when and why we share your information:
Learning Platform Providers
We share necessary details with our online learning platform to create your student account and track progress through modules.
Payment Processors
Financial information is securely transmitted to our payment partners for transaction processing. We never store full card details ourselves.
Assessment Partners
Some programmes include external assessments. We share relevant academic information with accredited assessment bodies.
Legal Compliance
We may disclose information when required by law, court order, or to protect our legitimate business interests.
All third-party partners are bound by strict data protection agreements and are required to maintain the same level of protection we provide for your information.
Your Data Protection Rights
Under UK data protection law, you have several important rights regarding your personal information. Here's what you can request and how to exercise these rights:
Right of Access
You can request a copy of all personal information we hold about you. We'll provide this within one month of receiving your request, along with details about how we're using your data and who we've shared it with.
Right to Rectification
If any information we hold is inaccurate or incomplete, you can ask us to correct it. This is particularly important for contact details and programme-related information.
Right to Erasure
In certain circumstances, you can request that we delete your personal information. However, we may need to retain some data for legal or legitimate business reasons, such as completing your programme or maintaining academic records.
Right to Data Portability
You can request a copy of your personal data in a structured, commonly used format. This allows you to transfer your information to another service provider if you choose.
How to Exercise Your Rights: Contact our Data Protection Officer at info@thalorimexia.com with your request. We'll verify your identity and respond within the legal timeframe. There's normally no charge for these requests unless they're manifestly unfounded or excessive.
Data Security and Storage
We take data security seriously and have implemented comprehensive measures to protect your personal information from unauthorised access, alteration, or disclosure.
Technical Safeguards
Our systems use industry-standard encryption for data transmission and storage. All servers are located in secure, access-controlled facilities with regular security audits and updates. We employ firewalls, intrusion detection systems, and multi-factor authentication for staff access.
Organisational Measures
Staff receive regular training on data protection responsibilities. Access to personal information is limited to employees who need it for their specific role. We maintain detailed logs of who accesses what information and when.
Data Retention
We retain your personal information only as long as necessary for the purposes we collected it. Academic records are typically kept for seven years after programme completion. Marketing preferences are retained until you withdraw consent or become inactive for three years.
In the unlikely event of a data breach that poses a risk to your rights and freedoms, we'll notify you within 72 hours and provide clear information about what happened and what steps we're taking to address it.
International Data Transfers
While we primarily process data within the United Kingdom, some of our service providers operate internationally. When we transfer personal data outside the UK, we ensure appropriate safeguards are in place.
These safeguards include adequacy decisions recognised by the UK government, standard contractual clauses approved by data protection authorities, or certification schemes that demonstrate appropriate data protection standards.
Any international transfers are conducted in accordance with UK data protection law and provide essentially equivalent protection to that available within the UK.
Cookies and Website Analytics
Our website uses cookies and similar technologies to improve functionality and understand how visitors interact with our content. We use both essential cookies (necessary for the website to function) and optional cookies (for analytics and personalisation).
Cookie Categories
- Essential Cookies: Enable basic website functions like page navigation and secure area access
- Analytics Cookies: Help us understand website performance and user behaviour
- Functional Cookies: Remember your preferences and personalise your experience
- Marketing Cookies: Track your activity to show relevant advertisements (only with consent)
You can control cookie settings through your browser preferences or our cookie management tool. Note that disabling certain cookies may affect website functionality.
Changes to This Policy
We review and update this privacy policy regularly to reflect changes in our services, legal requirements, or data protection best practices. When we make significant changes, we'll notify active users via email and post the updated policy on our website.
We encourage you to review this policy periodically, especially if you're enrolled in ongoing programmes or receive regular communications from us. The date at the bottom of this page shows when the policy was last updated.
Contact Us About Privacy
Data Protection Officer: info@thalorimexia.com
Address: 33 Far Rye, Nottingham NG8 1GJ, United Kingdom
Phone: +441483762955
If you're not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection supervisory authority.
This privacy policy is effective as of January 15, 2025